Shipping/Delivery Info

Important Shipping Information

When ordering a pre order item with other items, your in stock items will be shipped when the pre order is available. This also applies to made to order items.

If you are caught abusing coupon codes your order will be cancelled.

If your order qualifies for delivery it will be offered as an option at checkout. We do not offer pickup for orders as we are an online store and do not have a store front. 

We will only be doing contactless deliveries. We will only be delivering to places that have a safe drop spot or where the customer can come outside to receive their package from a distance. We will not be going inside businesses, workplaces or apartment buildings to deliver. Any orders that go against this policy will be cancelled. No exceptions. If you ask us to leave it somewhere are we not responsible for stolen packages. 

Packages are shipped Mon-Friday and can take 1-3 days to process your order,  this can take longer during special promotions and holidays (unless listed that the item is made to order, see individual items for details). If items are ordered over the weekend they will not be shipped before Monday. If you provide an incorrect address shipment processing times will take longer. 

Flat rate shipping to Canada is $10 and the USA $15. Australia and New Zealand $20. Prices in CAD. We only ship to these countries at this time. We are not responsible for any duties and taxes you may be charged when receiving your package.

You are responsible for inputting your correct address. We will mail to the address you have provided and if this is incorrect you will be responsible for any shipping fees.

We are not responsible for lost or stolen packages. Tracking is provided for shipments to Canada. We ship through Canada post and chitchats. 

Need something fast? We can send items express for an extra cost. Please contact us for this info. 

*** Masks are shipped letter mail and do not have tracking. ***

*All shipping specials and rates are subject to change.